WCH Billing & Service Agency credentialing process

CREDENTIALING PROCESS

Scheduling a meeting to discuss credentialing

Meeting: description of our service, type of insurances, packages: buying package

Ordering all applications (usually takes about 2 weeks)

Meeting to sing received applications

Filing in applications ( making copies, mailing applications: preparing clients file)

Collecting proof of mailing post card from insurance: tracking begun

Call 1st time to insurance 3 weeks after the application was received

Creating credentialing report after each call and providing to the doctor

Credentialing report gets updated every 3 - 4 weeks

If information is missing: contacting the doctor and scheduling a time frame to provide all documents.

The credentialing process is complete when WCH credentialing specialist obtains doctor's provider id number and notifies a report

Case is closed.